Welcome to Famehelp.comHow can we help you today?

Billing questions

Membership or purchase questions

Questions about charges on your credit card

Order confirmation

Cancellation of services

Refund or credit request

Privacy Policy - Last revised on July 5, 2018

Famehelp.com is committed to respecting your online privacy and recognizes your need for appropriate protection and management of any personally identifiable information ("Personal Information") you share with us.

Online privacy is constantly evolving and Famehelp.com plans to take all reasonable efforts to maintain up to date and effective online privacy standards and practices. We have linked every page of our website ("Website") to this page for your convenience and you may also contact us with any questions or concerns that you may have.

Famehelp.com is committed to respecting your online privacy and recognizes your need for appropriate protection and management of any personally identifiable information ("Personal Information") you share with us. In order to provide our services, Famehelp.com collects and uses your Personal Information provided during your purchase. Personal Information means any information that may be used to identify an individual, including, but not limited to, a first and last name, IP address, a home or other physical address and an email address or other contact information, whether at work or at home, a credit card information, and Website passwords. This policy explains how we intend to treat your Personal Information. If you choose to provide us with your Personal Information on our Website, we may transfer that Information within Famehelp.com or to Famehelp.com 's third-party service providers, across borders, and from your country or jurisdiction to other countries or jurisdictions around the world.

You may NOT opt out of receiving emails regarding account details such as responses to your questions. You must directly contact third parties from which you receive other communication for questions or to unsubscribe.

Famehelp.com strives to comply with all applicable laws around the globe that are designed to protect your privacy. Although legal requirements may vary from country to country, Famehelp.com intends to adhere to the principles set forth in this Privacy Policy even if, in connection with the above, we transfer your Personal Information from your country to countries that may not require an "adequate" level of protection for your Personal Information. In other words, our goal is to provide protection for your Personal Information no matter where that Personal Information is collected, transferred, or retained.

To protect your privacy, we have adopted the following principles:


Information Collection

You may access and browse our Website without disclosing any Personal Information. However, if you attempt to use Famehelp.com 's services to purchase a product or service online, Famehelp.com may request that you voluntarily supply it with Personal Information. Famehelp.com uses a secure transmission method for all of its transmissions. Famehelp.com receives and stores all information that you enter in our Website and billing pages. In addition, Famehelp.com collects information about you during your visit, such as your IP Address and Famehelp.com employs its software in order to ascertain your physical location when making a purchase. Except as set forth below, Famehelp.com does not collect information from sources such as public records, or private organizations. However, Famehelp.com does collect personal information you submit to its clients in order to complete transactions. You are required to provide Famehelp.com and its clients with accurate and up-to-date information, and your failure to accurately provide such information could result in the voiding of your agreement(s) with Famehelp.com.

Information Use

We will not sell, share, or rent this information to Third Parties, except as set forth in this Privacy Policy. Famehelp.com shall release data when required by law, to enforce its agreement(s) with you, or to enforce the contract rights of its clients.

Information Sharing

We ensure that your Personal Information will not be disclosed to anyone other than a government institution or authority when required by law or other regulation, Famehelp.com 's affiliated Merchant Bank and card processors as required to process transactions on a credit card, and website owners/operators from which you are purchasing goods and services using Famehelp.com ("Third Parties").


You may choose whether or not to provide Personal Information to Famehelp.com. If you choose not to provide the Personal Information we request, you can still visit most of Famehelp.com 's Website, but you may be unable to access certain options, offers, and services that involve our interaction with you. If you chose to have a relationship with Famehelp.com, such as a contractual or other business relationship or partnership, you will be required to provide Personal Information in connection with such relationship.


We have implemented security policies, rules and technical measures to protect the Personal Information that we have under our control from unauthorized access; improper use or disclosure; unauthorized modification; unlawful destruction or accidental loss. Famehelp.com utilizes Secure Socket Layer (SSL) software when receiving and transmitting electronic payments. Famehelp.com encrypts the sensitive information that you provide. Famehelp.com reveals your credit card number when communicating on a private dedicated line of communication with our associated financial institution. In addition, Famehelp.com protects your Personal Information off-line. All your information is restricted to our office. Security cards are used to enter our facility. All employees and data processors, who have access to and are associated with the processing of Personal Information, are obliged to respect the confidentiality of our visitors' Personal Information. Famehelp.com conducts background and credit checks on all of its employees prior to employment. Famehelp.com employs a User ID and password scheme in order to limit and achieve access to our computer network by our employees and Third Parties.

User login information must be protected by the User. We advise all Users NOT to share username or password details with anyone. It is the User's responsibility to keep password information confidential.

Rights if you reside in the European Union

If you are residing in the European Union you may exercise your right to be forgotten in accordance with the General Data Protection Regulation (GDPR). You must contact us providing all details necessary to identify yourself and sufficient details regarding the account wish to be deleted. We shall comply with this request in less than thirty (30) days where the request does not prove impossible or involve disproportionate effort to comply.

In accordance with this same regulation, you also have the right to obtain a copy of your personal information by contacting us. Such information will be provided in digital format within less than thirty (30) days where the request does not prove impossible or involve disproportionate effort to comply.

You also have the right to complain to the supervisory authority of your country.



You may inquire about your Personal Information being held by Famehelp.com by contacting us here. Within thirty (30) days, Famehelp.com shall provide you with a copy of the Personal Information that it keeps about you. Prior to completing your request, Famehelp.com will require that you provide us with proof of your identity. Famehelp.com reserves the right to refuse any request for information, though it will communicate the reason for its decision.


To the extent that you do provide us with Personal Information, Famehelp.com wishes to maintain accurate Personal Information. Where we collect Personal Information from you on our Website, our goal is to provide a means of contacting us should you need to update or correct that Personal Information. If for any reason those means are unavailable or inaccessible, you may send updates and corrections about your Personal Information by contacting us and we will make reasonable efforts to incorporate the changes in your Personal Information that we hold as soon as practicable.


A cookie is a piece of data stored on the visitor's hard drive containing information about the visitor that can only be read by the server that placed cookie onto the visitor's hard drive.

Most browsers are initially set up to accept cookies. You can set your browser to block cookies entirely, delete cookies when you leave the website, notify you when you receive a cookie giving you the chance to decide whether or not to accept it, or limit the subsequent retrieval of cookies by the website. In addition, there are number of privacy-enhancing tools and software that you may purchase that will enable you to identify and block cookies on a selective basis. Please note that for some websites that require an authorization, cookies are not optional. Users choosing not to accept cookies will probably not be able to access those websites.

Third Parties

Occasionally, Famehelp.com receives information from Third Parties to compare it to information that you had provided to Famehelp.com for fraud prevention purposes.


Famehelp.com does not request, or knowingly collect Personal Information from anyone under the age of eighteen (18). Additionally, to ensure that children's privacy is respected on our Website, Famehelp.com requires age verification on every inquiry. Furthermore, Famehelp.com does not give children the ability to post messages or otherwise distribute information about themselves on our Website.

Policy Chances

Famehelp.com will make reasonable efforts to maintain an up to date and effective online privacy standards and policy. Whenever Famehelp.com makes changes to this policy we will post a notice of this change at the top of the page at Famehelp.com.

Effective Date

This privacy policy is effective immediately.


We are committed to privacy and are actively involved in and support current industry initiatives to preserve individual privacy rights on the Internet. Protecting your privacy online is an evolving area, and Famehelp.com 's Website is constantly evolving to meet these demands.

If you have any comments or questions regarding our Privacy Policy, please do not hesitate to contact us.

Data protection officer: Director of Legal Affairs, 3300 Boulevard Cote Vertu, Suite 406, Montreal, QC, H4R 2B7, Canada ([email protected])